ISSUE GUIDE

Washing machine leaking water onto floor

Washing Machine Leaking

Washing Machine Leaking can damage floors quickly and may indicate a loose hose, clogged drain, or a worn door seal. Address it immediately to prevent mold and subfloor damage.

Unplug the washer before inspecting behind it. If you see water near outlets, shut off power to the area. Do not run the machine again until the source is identified.

RECOMMENDED PRO

WHAT THIS USUALLY MEANS

  • Loose or cracked supply hoses (hot/cold) or failing rubber washers
  • Drain hose slipping out, split, or clogged standpipe causing overflow
  • Door gasket (front-load) torn, dirty, or not sealing
  • Over-sudsing from too much detergent/incorrect detergent type
  • Internal pump/tub seal leak (requires service)

DIY-SAFE CHECKS

DIY-safe checks: Identify where the water starts—front, back, or underneath.

  • Check if the leak happens during fill, agitate, or drain/spin
  • Inspect hoses and connections for moisture, mineral buildup, or drips
  • Confirm the drain hose is secured and the standpipe isn’t backing up
  • For front-loaders, inspect and clean the door gasket folds

HOW TO FIX

  1. Turn off the washer’s water supply valves and unplug the machine.
  2. Tighten hose connections and replace any cracked hoses (use braided stainless hoses if possible).
  3. Ensure the drain hose is properly inserted and secured; clear lint/debris from the standpipe if accessible.
  4. Clean the door gasket and detergent drawer; switch to HE detergent and reduce amount to prevent over-sudsing.
  5. If water appears from underneath during drain/spin, the pump or internal seal may be leaking—stop and schedule service.

Many leaks are hose- or drain-related and DIY-friendly. If the leak is internal, persistent, or the washer is under warranty, stop and call an appliance technician.

WHEN TO CALL A PRO

Call a pro if the leak continues after replacing/tightening hoses, if water is coming from the bottom panel, if you suspect a pump or tub seal leak, or if the washer displays error codes related to draining. An appliance technician can test pumps, seals, and pressure systems safely.